If you own a digital marketing agency, you know what it means to be in a time crunch. You have hundreds of clients relying on your agency to conduct all of their marketing efforts. The last thing you want to worry about is chasing them down for their overdue bills. Not only is that an awkward phone conversation that your marketing specialist will have to deal with, but it can potentially damage your client relationships. Money is a sensitive topic and one that many try to steer away from when possible. We get it. But you need a consistent income flow in order to deliver exceptional services to every client. That’s why Southwest Recovery Services is here for you. We will deal with the tedious task of debt collection, so you can focus on turning leads into conversions for your clients.
Maintain Your Profit Margins High
Every digital marketing agency’s goal is to have high profit margins for their services. Afterall, you are in charge of maintaining your clients’ brand image and driving traffic to their websites. Although this sounds like a simple task, it takes an entire team of marketing experts to identify leads and turn them into conversions. There are a lot of resources, time, and personnel that you invest in order to make other companies profitable. Your digital marketing agency also needs regular income in order to operate efficiently.
If you have clients that are falling behind on their monthly payments, we have a couple of steps you can take to avoid this in the future, as well as how you can recover that money.
Communication Is Essential
There is no such thing as overcommunication. Before a client begins a service with you, it is important to state the costs of your services clearly. Make sure they understand the costs and write them down in a contract. That way, your clients can look it over and have an extra copy in case they need a reminder. The contract also serves as evidence that you related the costs and they agreed to pay them. As an incentive to pay their bills on time, we recommend adding a fee for any late payments.
When a bill is coming up, send a reminder in the form of an email, text message, or mail. This will keep them on track with their payments. If your clients miss their due date, send them another reminder of their unpaid bill and any fees that apply. You may have to deal with clients that are unresponsive. If that’s the case, give them a call. It’s a lot harder to avoid a phone call than a text message.
The Best Solution: Southwest Recovery Services
As you can see, debt collection takes a lot of time and resources away from your daily tasks. Instead of burdening your marketing specialists with this tedious but necessary task, hand it over to Southwest Recovery Services. Our agents have been collecting debt for many years in all types of industries. We also offer accounts receivable management. This service enhances your cash flow and ensures that your company stays in front of invoicing and receives payments regularly.
Southwest Recovery Services has seen and dealt with all types of clients, and we treat each one with respect and professionalism. You can entrust your brand image with us, while we recover what is rightfully yours. Get in touch with us today to learn more about the ways that we can service you.