Top notch service by Mr. Ed Cosgrove and the team at Southwest. Finally a collection services company that actually delivers. If you are a property manager or a mom and pop landlord, search no more. 5 stars all the way.

I found myself in a debt trap and ready to give up. I answered the call and they came up with a reasonable payment plan for my unique situation. They were sensitive and after I was done paying off what I thought was impossible it was removed off my Credit and lifted off my shoulders!! Finally!! It feels good. Thanks guys!!!

I had a very good experience with this company, and particularly the agent who was over my account Ms.Brandy. She was very nice , polite, knowledgeable, and patient. Falling behind a time or two I was always able to pick up where I left off with no judgement and a genuine concern to help me get the issue resolved. Thanks southwest and thanks Ms.Brandi !!!

Excellence company that cares.

SRS has been very helpful answering my questions and providing professional customer service. Thank you Brandi!

I don't often review businesses but I do feel obligated to share my experience with Southwest Recovery, especially during these times when businesses are suffering across all industries. The specialist I dealt with, Brandi, was very professional and direct, but extremely helpful, caring and considerate. She clearly knows what she's doing in her position and I felt as if she went above and beyond what was necessary or required of her in order to help me resolve an issue quickly, as time was not on my side, and with the best outcome for me. She was persistent, efficient, and matter of fact with her communication, which I appreciate. Without Southwest's business practices as well as Brandi's assistance and expertise in her field, I'm afraid I would have had a hit to my credit which I've worked so hard to improve over the years. So, thank you to Southwest and Brandi. Happy Holidays.