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Gym Membership Collections

What is the hardest part of owning a gym or fitness center? The facilities and equipment can be a large expense to maintain, but most owners consider unpaid membership fees to be their biggest obstacle to success. You need this vital revenue to stay in business, but you don’t want to strong-arm your members or harass them. Such tactics could earn your gym a bad reputation on review sites and social media platforms, scaring away potential new customers.

Southwest Recovery Services specializes in debt recovery without the high-pressure methods of the past. We’ve found a better, more successful way to get you the money you’re owed: through positive member interactions, flexible negotiations and payment plans, and convenient online payment options. We preserve your member relationships and your company’s good name. 


Unpaid Gym Membership Dues are Expensive

When a member of your fitness center fails to pay their membership fee, they are actually costing you more than the monetary value of that fee. You’re forced to dedicate time and resources in an effort to recover the money, sometimes for a prolonged period of time. If you don’t have the right debt collection team on your side, you risk losing the member entirely. Add on court costs and collection agency fees, and the cost of unpaid memberships can really add up, depriving you of the money you need to staff and maintain your facility.   

Southwest Recovery is a contingency based collection agency. It costs nothing to get started with us. In fact, we only take a percentage of the money we actually recover for you. If you don’t get paid, we don’t get paid. It’s as simple as that.


The Southwest Recovery Advantage

Southwest Recovery Services has been in business since 2004, and our management team has a combined 70 years of experience in debt recovery. Our recovery agents are highly trained and skilled in the most ethical, effective collection strategies. When you hire us, you get the benefit of our experience as well as our technology, including an online portal where you can track your cases and upload new ones at any time.

We work with integrity and transparency, so you’ll always be updated throughout the entire debt recovery process. As soon as you sign up with us, we will assign a professional recovery agent to your case. They will get to work right away locating and contacting your former member and persuading them to pay the money they owe you. 

Here are just a few examples of how we go above and beyond to offer outstanding customer service:

  • Assigning a dedicated point of contact for you
  • Utilizing state-of-the-art skip tracing tools to locate your former member
  • No minimum monetary debt requirements

We are a full-service debt collection agency that can help you collect a few hundred dollars up to over a million. We can also assist you in streamlining and organizing your accounts receivable department for greater efficiency. Whatever you need, we’ve got you covered!


Southwest Recovery Recovers Your Outstanding Debts

If you own a gym or fitness center and need help collecting unpaid membership fees, we’d love to talk to you today. Call us soon so we can show you the difference a great collection agency can make in recovering the debts you’re owed.