What We Do
Southwest Recovery Services, Inc. is a nationally recognized full-service collection agency headquartered in Addison, Texas with offices in Dallas, Austin, Houston, San Antonio, Midland, Columbus, Tampa, Snellville, St. Louis and Oklahoma City. We help companies across a wide range of industries collect the money they are owed in a responsible, ethical manner.
We accomplish this through traditional debt collection as well as by providing revenue cycle management and accounts receivable management to the medical industry and others looking to outsource their billing and receivables. Our holistic services can help prevent overdue invoices and collect them quickly when they occur.
Our professional recovery agents are experienced and trained in debt collection best practices. We pursue every available strategy to collect your unpaid debts, including:
- Oral And Written Communication
- Customer Service Quality Standards
- Overcoming Objections and Effective Negotiation Techniques
- Skip Tracing Techniques
- Credit Reporting
- Legal Action
Our Standards
Southwest Recovery Services follows all state and national regulations for ethical debt collection. We are also members of many professional organizations dedicated to fair debt collection practices. We adhere to the following regulatory and professional standards:
- American Collectors Association Rules & Regulations
- Fair Debt Collection Practices Act (FDCPA) Certification Class
- Bankruptcy Laws
- Fair Credit Reporting Act (FCRA)
- Health Insurance Portability and Accountability Act (HIPPA)