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About Southwest Recovery Services

Collecting debts in Texas and Nationwide.

We help recover the money you have lost

What We Do

Southwest Recovery Services, Inc. is a nationally recognized full-service collection agency headquartered in Addison, Texas with offices in Dallas, Austin, Houston, San Antonio, Midland, Columbus, Tampa, Snellville, St. Louis and Oklahoma City. We help companies across a wide range of industries collect the money they are owed in a responsible, ethical manner.

We accomplish this through traditional debt collection as well as by providing revenue cycle management and accounts receivable management to the medical industry and others looking to outsource their billing and receivables. Our holistic services can help prevent overdue invoices and collect them quickly when they occur.

Our professional recovery agents are experienced and trained in debt collection best practices. We pursue every  available strategy to collect your unpaid debts, including:

Our Standards

Southwest Recovery Services follows all state and national regulations for ethical debt collection. We are also  members of many professional organizations dedicated to fair debt collection practices. We adhere to the following regulatory and professional standards:

Southwest Recovery Services Performance Guarantee

Our Promise

As a contingency debt recovery and collection services company, Southwest Recovery Services does not charge our clients any upfront fees when referring accounts for collection. We fully guarantee our collection and recovery services because we do not get paid unless we collect.

Why choose us

We Report The Debt To All Credit Bureaus For Free

Southwest Recovery Services will report your assigned accounts to all nationwide consumer credit reporting agencies through our automated submission process upon your request at no additional charge.  Properly reporting a bad debt to the credit is a vital step in the collection process because it increases the likelihood that the debtor will pay.

Accounts placed with Southwest Recovery Services are assigned to highly trained, experienced and compliant Recovery Agents. Accounts are matched to the recovery agent’s experience, knowledge and ability to get results. Daily audits are performed to ensure accounts are meeting client or company work requirements. Daily reporting from the collection and compliance management team ensures that we are continually evaluating our performance.

Success with Southwest Recovery Services begins prior to the placement of your accounts. Southwest Recovery Services prides itself on understanding your company’s needs, then uses that knowledge to train our staff. We realize that a well-trained Recovery Agent provides consistency and stability to our company. This means higher recoveries on the accounts placed with Southwest Recovery Services. Our commitment to our employees is evident in the ongoing training and unparalleled benefits we offer.

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Southwest Recovery Services is a national collection agency with offices in Texas, Oklahoma, Missouri, Ohio, Florida and Georgia.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us:

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