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Providing Creative Solutions to Common Problems
Providing Creative Solutions to Common Problems
Sherman businesses can recover past-due B2B invoices and stabilize cash flow by partnering with professional debt collection agencies that operate on a contingency-only basis. Leading providers serving the Grayson County area, such as Southwest Recovery Services and Altus, specialize in high-growth sectors like trucking, logistics, and construction. These agencies eliminate financial risk for creditors by only collecting payment once the debt is successfully recovered.
Professional recovery firms use AI-guided tracking and omnichannel communication to maintain business relationships while ensuring strict legal compliance with Texas bond requirements. By outsourcing complex commercial collections, companies gain access to veteran negotiators and advanced technology that most internal accounting departments lack. This guide evaluates the top-rated agencies in Sherman, compares their recovery strategies, and breaks down the documentation needed to initiate a claim.
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Southwest Recovery Services: Get Your Money Back 20+ Years Experience | Texas-Based | Contingency Only – You Pay When We Collect
Built for Commercial Collections:
The Southwest Recovery Difference: ✓ Contingency only – no upfront costs ✓ Veteran collectors with respectful omnichannel outreach ✓ Priority sectors: trucking, logistics, contractors, oil & gas ✓ Clear reporting on account status and outcomes Trust & Results You Need: Nationally recognized ethical collections agency with 12 offices across six states. Compliance-first approach with no threats or guarantees. |
At Southwest Recovery Services (SWRS), we specialize in B2B commercial debt collection with over 20 years of experience serving Texas businesses. Our focus on commercial clients with revenues between $10 million and $100 million makes us particularly effective for mid-sized businesses managing significant accounts receivable challenges.
We work exclusively on a contingency basis with rates typically ranging from 10% to 25% of collected amounts. We also use AI-guided tracking software that monitors every interaction with every debtor across phone, email, text, and mail channels, ensuring consistent follow-through on payment promises. Daily founder involvement provides accountability and quality control throughout the collection process.
Our veteran collectors specialize in relationship-preserving communication strategies, and our omnichannel approach combines respectful persistence with clear reporting, giving clients real-time visibility into account status and collection activities.
Client Reviews: Southwest Recovery Services receives consistent praise from business clients who value our professional approach and results. Reviews highlight our team’s professionalism, understanding, and persistence in resolving claims. Multiple customers mention representatives who provided compassionate support while successfully recovering debts, with some accounts being collected after extended periods when clients had nearly given up hope.
Altus operates as a commercial debt collection agency with 30 years of experience and a strong presence throughout Texas, including the Sherman and Grayson County area. The company focuses exclusively on B2B collections, serving businesses across transportation, manufacturing, professional services, and other industries.
The agency uses a proprietary Salesforce-based technology platform that integrates with client systems for seamless data exchange and real-time case tracking. Altus offers both first-party and third-party collection services, giving clients flexibility in how they recover debt. Their contingency-based pricing model eliminates upfront costs, with fees based on the amounts successfully recovered.
Reviews: Altus maintains an A+ rating with the Better Business Bureau, though the agency has received mixed feedback from debtors regarding collection practices. Some complaints mention aggressive communication tactics, while the company has successfully resolved many disputes through proper documentation and validation processes. Business clients appreciate Altus’s technology platform and nationwide reach for complex commercial accounts.
IC System brings over 85 years of debt collection experience to Texas businesses, including those in the Sherman area. IC System offers two main collection programs: Recovery Plus, a two-phase program that begins with letters-only communication and allows clients to keep 100% of recovered funds before transitioning to contingency collections, and InstiCollect, a contingency program with rates starting at 35% for accounts in the first 180 days.
The agency’s OmniTouch Engagement Strategy combines multiple communication channels, including phone calls, emails, texts, letters, and a self-service payment portal. IC System emphasizes ethical, consumer-friendly collection methods designed to preserve business relationships while recovering outstanding receivables.
Reviews: IC System receives positive feedback from business clients who value the user-friendly online platform and transparent reporting. Reviews highlight the ease of submitting accounts, real-time access to collection activity details, and helpful customer service.
The contingency fee model is the standard for commercial debt collection, operating on a “no collection, no fee” basis that eliminates financial risk for creditors. Under this structure, collection agencies earn a percentage only of the debt they successfully recover. If no money is collected, businesses pay nothing for the agency’s services.
Typical contingency rates for commercial accounts often range from 15% to 35%, though some agencies like Southwest Recovery Services offer rates as low as 10%. This payment structure aligns the agency’s incentives with the creditor’s success. Collection agencies working on contingency invest significant resources in recovery efforts because their compensation depends entirely on results. The model is especially valuable for businesses that are uncertain about their ability to recover specific debts.
Account age is the biggest factor affecting the collection fee; fresher accounts under 90 days past due typically incur lower fees because debtors are easier to contact and more likely to pay. As accounts age beyond 180 days, recovery becomes more difficult, and agencies increase contingency rates accordingly.
Debt size also impacts pricing. Small-balance accounts often carry higher percentage fees because the time and effort required to collect $500 are similar to the effort needed to collect $5,000, creating lower profit margins for agencies on smaller debts. Conversely, high-value accounts may allow for negotiated rate reductions due to the larger absolute dollar recovery.
Industry and debtor circumstances matter as well. Some sectors present unique collection challenges, requiring more intensive recovery efforts. Legal action adds another cost layer. If lawsuits become necessary, businesses typically face attorney fees in addition to collection agency contingency fees. In Texas, attorneys may request non-contingent suit fees, though experienced agencies often negotiate contingent arrangements.
| Feature | Southwest Recovery Services | The Kaplan Group | National Recovery Agency (NRA) |
|---|---|---|---|
| Location | Dallas, Texas (Headquarters) | Los Angeles, California | Harrisburg, Pennsylvania |
| Experience | 20+ years | 30+ years (Founded 1991) | 40+ years (Founded 1976) |
| Specialized Services | Commercial collections, specialized in B2B invoice recovery, trucking, logistics, and oil & gas. | Large commercial claims ($10k+), focus on B2B collections. | Consumer and commercial collections, specialized in government and healthcare sectors. |
| Core Strength | Relationship-focused, transparent reporting, and founder involvement. | High success rate (85%) for large claims and in-house law firm. | High-volume systematic processing and strong compliance standards. |
| Pricing Model | Contingency-only (10–25%) | Contingency (10–25% for most cases) | Contingency-based (rates vary by volume) |
Southwest Recovery Services brings over 20 years of B2B experience to help Sherman businesses overcome the challenges of unpaid commercial invoices. Our veteran collectors prioritize relationship-preserving strategies across key local sectors like trucking, construction, and oil and gas to ensure your professional reputation remains intact. By operating on a strictly contingency-only basis, we eliminate financial risk and align our success entirely with your recovered revenue.
We use advanced AI-guided tracking and daily founder involvement to maintain rigorous accountability throughout every stage of the collection process. With 12 offices across seven states, Southwest Recovery Services combines extensive nationwide reach with the local market expertise required to handle complex jurisdictional requirements. Contact us today to request a free quote and learn how our professional recovery solutions can restore your company’s vital cash flow.
Collection timelines vary significantly based on account age and debtor circumstances. For accounts less than 90 days past due, professional agencies may see initial results within 30–45 days of placement, as fresher accounts typically respond to early contact attempts. Accounts aged 180 days or older generally require 60–120 days of collection efforts, as debtors have often developed avoidance patterns or face more serious financial difficulties.
Yes, reputable collection agencies maintain multi-state licensing and can pursue debts nationwide. Agencies like Southwest Recovery Services, with offices in multiple states, offer particular advantages for cross-border collections, as we manage varying state laws on statute of limitations, garnishment rules, and collection practices.
Businesses should gather all documentation supporting the debt, including original invoices, contracts or purchase orders, proof of delivery or services rendered, previous payment history, and records of internal collection attempts. Any written correspondence with the debtor regarding the outstanding balance is valuable, as are emails or notes documenting payment promises. Clear documentation strengthens the agency’s position during debtor negotiations and provides necessary evidence if legal action becomes required.
Texas law requires collection agencies to file a surety bond with the Secretary of State, though commercial debt collection is subject to fewer restrictions than consumer collections. The Fair Debt Collection Practices Act (FDCPA) does not apply to B2B collections, giving agencies more flexibility in their communication approaches. However, professional agencies still adhere to ethical standards and avoid harassment, threats, or deceptive practices that could damage your business reputation.
At Southwest Recovery Services, we combine contingency-only pricing with specialized B2B expertise and relationship-preserving collection strategies. Our 20+ years of experience, AI-guided tracking technology, and focus on industries like trucking, logistics, contractors, and oil and gas make us uniquely qualified to serve Sherman’s business community.
*Note: Recovery rates mentioned are for general reference only and not guaranteed. Actual results vary by account and industry. Contact Southwest Recovery Services for a customized quote.
We make it fast and easy to refer past due and delinquent accounts to our professional recovery agents. You decide the range on what you will accept on each case, and you ONLY pay a percentage of what we actually collect to resolve the case. Ready to get started, or want to learn more? Fill out this form and a dedicate account manager will call you to get started.
