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Industries Served

Southwest Recovery Services has spent almost 20 years building our expertise across a variety of different industries. Whether you are a property management company, medical provider, or commercial service provider, we can match you with a debt collection specialist who understands your needs and can get you paid. Read more about the industries we serve below.

Apartment & Rent

Apartment Communities and Landlord Collections
Southwest Recovery Services is in a class by itself when compared to other companies servicing apartment complexes, property management organizations, and homeowners associations. Our focus is on providing superior results while providing world-class customer service. We often collect accounts after other agencies have failed. In many cases, we have experienced collection results of well over 50% which is four times the average recovery for other apartment and property management agencies.

Commercial Collections

Commercial B2B Debt Collections
Good relationships are rooted in mutual respect, trust, and overall confidence. That's why our commercial collection agents take time to understand your goals. We know how important it is to get accounts receivables paid quickly. We take pride in our ability to rapidly assess, negotiate and determine an appropriate resolution with commercial debtors.

Retail & Professional Services

Retail Goods and Professional Services Collections
Once an account is placed in our system, a collection specialist assumes the responsibility of contacting the account to secure payment. Using the latest technology and innovative techniques, we have set a new standard for recovery. Our programs include a variety of tools that are designed to assist in locating and contacting, reporting and securing payment on your accounts. If your customer signs a contract or agreement to pay and doesn’t, we can help!

Medical & Dental

Medical & Dental Collections
Southwest Recovery Services (SWRS) is a full service debt collection company with a dedicated Medical Collection team. With in-depth knowledge of medical billing systems, third-party payment processes, and HIPAA HITEC compliance issues, we have what it takes to accelerate cash flow and reduce bad debt. Health care organizations have benefited from our customized Early Out Programs that are designed to identify additional insurance billing and to prompt patients to pay. Our process also helps maintain the right doctor and patient relationship. We can help protect your reputation while effectively recovering lost revenue.

Utility Collections

Utility Debt Collections
You provide your customers with important utility services needed to live happy and healthy lives. That doesn’t mean you give your services away as some kind of free loan. You don’t want to lose your customers or jeopardize your brand integrity. For over a decade we have helped utility providers of all sizes and specialties collect a higher portion of their outstanding debt. Our experienced, accredited, hands-on recovery specialists act as an extension of your billing department and can quickly resolve even the most difficult collection issues, thus returning critical revenue to your bottom line.

Municipal Government & HOA

Municipal Government & HOA Collections
Facing tight budgets that threaten valuable community services, it’s important for municipalities to make sure every cent is accounted for. That’s why you need a debt recovery partner you can trust to quickly collect the debt you’re owed with the compassion your residents deserve. We help government agencies and local municipalities recover fines, judgments, and tax debts quickly and efficiently thus preventing our clients from adding additional staffing and costs. We follow firm. fair and ethical collection practices that adhere to the strictest standards for all state and national laws and regulations

We Are Here To Help.

Client Testimonials

Based on 154 reviews
Eli Eli
Eli Eli
Top notch service by Mr. Ed Cosgrove and the team at Southwest. Finally a collection services company that actually delivers. If you are a property manager or a mom and pop landlord, search no more. 5 stars all the way.
Stacey Bronson
Stacey Bronson
I found myself in a debt trap and ready to give up. I answered the call and they came up with a reasonable payment plan for my unique situation. They were sensitive and after I was done paying off what I thought was impossible it was removed off my Credit and lifted off my shoulders!! Finally!! It feels good. Thanks guys!!!
Crystal Ruth
Crystal Ruth
I had a very good experience with this company, and particularly the agent who was over my account Ms.Brandy. She was very nice , polite, knowledgeable, and patient. Falling behind a time or two I was always able to pick up where I left off with no judgement and a genuine concern to help me get the issue resolved. Thanks southwest and thanks Ms.Brandi !!!
Ramone Escalante
Ramone Escalante
Excellence company that cares.
Salena Beasley
Salena Beasley
SRS has been very helpful answering my questions and providing professional customer service. Thank you Brandi!
Savy Parchman
Savy Parchman
I don't often review businesses but I do feel obligated to share my experience with Southwest Recovery, especially during these times when businesses are suffering across all industries. The specialist I dealt with, Brandi, was very professional and direct, but extremely helpful, caring and considerate. She clearly knows what she's doing in her position and I felt as if she went above and beyond what was necessary or required of her in order to help me resolve an issue quickly, as time was not on my side, and with the best outcome for me. She was persistent, efficient, and matter of fact with her communication, which I appreciate. Without Southwest's business practices as well as Brandi's assistance and expertise in her field, I'm afraid I would have had a hit to my credit which I've worked so hard to improve over the years. So, thank you to Southwest and Brandi. Happy Holidays.

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Southwest Recovery Services is a national collection agency with offices in Texas, Oklahoma, Missouri, Ohio, Florida and Georgia.

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