Skip to content

Residential Property Management Collections

As a residential property management firm, it is your job to provide clean, safe, and well-kept homes for tenants to rent. If they fail to pay rent, it can lead to a host of different issues that can become time consuming, costly, and stressful for you. Whether you’re a small, mid-size, or large leasing firm, this process can be long and arduous, so let a trusted, professional residential property management collection agency take care of rental invoice management.

At Southwest Recovery Services, we have handled hundreds of thousands of rent collection cases and continue to provide our clients with efficient, timely services. We offer many rent collection services, including tenant contact, invoice management, and collection.

Let your property management firm take care of what you do best. Southwest Recovery Services can take care of the rest.


Challenges for Residential Property Management Companies

In-house debt collection—specifically from unpaid invoices—can be a major problem for property management companies. After 90 days, these debts becoming increasingly more difficult to collect and, more often than not, internal accounting teams are unlikely to have the experience and tools necessary to deal with delinquent accounts receivable management.


Special training and education are needed to understand debt collection best practices. This can be difficult to provide to an existing team as it takes time that most agencies simply don’t have. While most agencies might think it cost effective to hire new employees, this isn’t actually the case. Onboarding, creating new infrastructure, attorney cost, credit bureaus, and research tools are all required as a part of the hiring process and can end up costing a property management company more than the debt they need to collect.


Hiring a well-respected, experienced property management collection agency can cut down on cost, time, and overall stress that can arise from trying to collect unpaid invoices from former tenants.

Benefits of Working with a Professional Collection Agency

There are many benefits to working with a professional collection agency, including providing:

• Tenant location and contact
• Judgment Collection
• Consulting Services
• Accounts Receivable Management
• Credit Reporting and Monitoring

Recovery agents are well-trained and educated specialists who are uniquely qualified to recover debt in a timely manner. They pursue every available strategy to collect unpaid debts as quickly as possible.


In addition to their skills, they also have a wide-range of tools at their disposal, such as: research software, contact systems, credit monitoring capabilities, and attorney relationships. Tenants are more likely to pay off debts after being referred to a residential property management collection agency simply due to the standards adhered to by professional collectors.

Southwest Recovery Services is the Solution

While many debt recovery services have similar features and services, Southwest Recovery Services is unique among them. Our number one feature is our approach to collection. We are a contingency collection agency, which means that we don’t buy debt up front at rock bottom prices or charge high fees. Instead, we work on collecting the debt at no up-front cost, and charge our fee when the debt is paid.


We are also committed to respectful treatment of your customers through our entire collections process. Our firm but friendly approach ensures that your tenants will be left with a positive impression of your company after the debt is paid, which helps you win repeat and referral business. These features combined mean we work with you and your customers to arrive at a debt resolution that is positive for everyone.


Learn More About Southwest Recovery Services

Southwest Recovery Services is here to help you regain your productivity and recover debts faster. Learn more about our debt recovery services and contact us today to get started.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us: info@swrecovery.com

Make A Payment