HVAC technicians offer an important service– especially for Texans. Heating and ventilation services are essential of course. But during sweltering Texas summers, people especially rely on expert tradesmen such as yourself to keep their homes cool. Chances are you offer top-tier work and are getting a lot of jobs. This is great news. Unfortunately, the more you grow, the more unpaid invoices you’ll likely have hanging in limbo. When you’re managing an HVAC company you really don’t have time to effectively manage debt recovery efforts and maintain accounts receivable. The good news is the debt recovery agents at SWR can help you with debt recovery and accounts receivable, freeing up your time to take more HVAC jobs. Hopefully, we can also save you from the raging headache that comes with chasing down clients and dissecting Texas debt collection laws.
Residential Heating and A/C Service Balance Collection
When a client’s payment is late you may feel inclined to let it go for a while. You’re busy, and maybe just want to give them the benefit of the doubt. They’ll probably pay up eventually, right? Unfortunately, in our experience, the answer is no. A certain amount of flexibility is good and will encourage customer loyalty, but it’s important to set up a feasible payment plan immediately and continuously follow up until the amount is paid off. This is a delicate and time-consuming process, and it’s important to employ the proper resources to ensure you have the cash flow to stay in the black. It’s important to take a proactive approach to debt collection. Otherwise, you risk the account exceeding the statute of limitations and never being able to collect payment for your services.
Third-Party Collection Agencies Let You Focus on Your Business
Another mistake businesses make is attempting to collect debts internally. Business owners may attempt to reach out to customers themselves, offering reminders and negotiations This can cause numerous problems. First, as a business owner, you are already swamped with responsibilities. If you’re focused on administrative work and debt recovery, your focus isn’t where it should be. Your business can quickly fall into disarray.
As your business grows, there could be several accounts in “collections” at any given time. Recovery efforts will slowly start to eat up all of your time. At this point, you may consider offloading some of the work to your administrative staff.
This endeavor may also be unsuccessful and cause new problems. Your staff will still need to complete the tasks you hired them for. By adding another duty outside of their original job description they likely will fall behind on work. General office administrators also aren’t educated in effective debt recovery methods or laws. In the best case scenario, they irritate a customer and you still don’t get paid. Worst case scenario, your uneducated office administrator uses illegal methods to collect the debt, the customer sues, and you end up paying them. Don’t risk the hassle or legal and financial trouble by trying to recover debts yourself.
Professional Debt Collection is Safe and Efficient
Professional debt collection is the best way for your heating and A/C company to collect outstanding debt. Studies have shown that both private and corporate clients are more motivated to pay outstanding debt when a collection agency gets involved. The sooner you refer your debts out to collection, the quicker we can recover the amount. The agents at SWR are trained to handle any practical issues that may arise and are also well versed in debt collection laws.
Southwest Recovery is On Your Side
We know how important it is for you to get paid quickly so your business can continue growing. We can help alleviate the burden of debt recovery from your shoulders and get your revenue flowing again. Southwest Recovery Services is a contingency collection company, so there’s never an upfront fee for you to refer an account to collections. We only get paid when you do. We pride ourselves on only using friendly, customer service focused collection methods. SWR will never embarrass you or cause your business to lose customers with rude behaviour. We are an extension of your team, and we treat your clients as our own.
Get in contact today to learn more!