Irving’s position as a major business hub within the Dallas-Fort Worth metroplex creates a commercial environment that fosters company growth. This economic vitality also creates significant challenges with accounts receivable when commercial clients delay or default on payment obligations.
Outstanding invoices drain resources that could fuel business expansion, equipment upgrades, or workforce development. Delayed payments create cash flow constraints that ripple through every business operation. Professional debt collection agencies specialize in converting these aged receivables back into accessible working capital.
Specialized collection agencies bring focused expertise that improves outcomes compared to internal collection efforts. Collection professionals dedicate their entire workday to recovery strategies, understanding debtor psychology, negotiation tactics, and compliance requirements to maximize results while protecting your business from legal exposure.
The buffer created between your company and the debtor proves particularly valuable in B2B relationships. Your business maintains the relationship-focused position while the collection agency applies appropriate pressure through professional persistence.
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Southwest Recovery Services: Get Your Money Back 20+ Years Experience | Texas-Based | Contingency Only – You Pay When We Collect
Built for Commercial Collections:
The Southwest Recovery Difference: ✓ Contingency only – no upfront costs ✓ Veteran collectors with respectful omnichannel outreach ✓ Priority sectors: trucking, logistics, contractors, oil & gas ✓ Clear reporting on account status and outcomes Trust & Results You Need: Nationally recognized ethical collections agency with 12 offices across six states. Compliance-first approach with no threats or guarantees. |
Leading Debt Collection Agencies Serving Irving, TX

At Southwest Recovery Services (SWRS), we provide comprehensive commercial debt recovery solutions throughout the Irving business community and across the entire DFW metroplex, and focus exclusively on B2B collections.
Our specialized expertise spans the industries that drive Irving’s economy, including logistics and transportation, manufacturing and distribution, construction contractors, oil and gas services, and technology companies.
Our contingency-only pricing model eliminates all financial risk for your business. You pay nothing up front, no monthly retainers, no hidden fees. You only pay when your funds are recovered.
Technology distinguishes our approach from traditional collection agencies, with an AI-guided tracking system that monitors every communication across all channels, documents promises to pay, tracks follow-up dates, and ensures no account falls through operational gaps.
Client reviews consistently highlight the relationship-preserving communication style of SWRS collectors. Businesses appreciate that payments are secured without permanently damaging valuable commercial relationships.
Empire Collections serves Irving businesses with commercial debt recovery services. The agency explicitly lists Irving within its service area. Empire employs team members with experience in business management, banking, and finance who understand the complexities of commercial debt situations.
Client reviews mention successful recovery on accounts that clients had attempted to collect internally without success. The agency emphasizes time sensitivity in collections, noting that the recovery probability decreases significantly as accounts age beyond 90–120 days.
Miller, Ross & Goldman operates a Dallas office providing commercial collection services throughout the DFW area, including Irving. With over 25 years of experience, the firm specializes exclusively in B2B debt recovery and works with businesses ranging from Fortune 100 companies to small local enterprises.
The agency reports that over 90% of their collections are resolved without requiring legal action, employing negotiation and communication strategies before escalating to litigation. They operate on a 100% contingency basis.
Client feedback consistently highlights the firm’s strong recovery performance and professional service approach. Clients particularly appreciate the clear communication throughout the collection process and the firm’s straightforward approach. The agency’s ability to recover debts while maintaining professional standards is frequently mentioned, with many clients noting that the collection process proved easier and less stressful than anticipated.

Irving debt collection agencies predominantly use contingency fee structures, in which the agency receives a percentage of the funds successfully recovered. This model eliminates upfront costs and aligns the agency’s financial incentive directly with your recovery success. Standard contingency rates for commercial accounts typically fall within the 10–25% range.
Several factors influence the exact fee. Account age is the primary variable: fresher accounts under 90 days past due command lower percentage fees, while debts that are 180 days past due or older incur higher rates due to increased collection difficulty.
Balance size also impacts pricing; larger invoices often receive lower percentage rates since the fixed effort required to collect the account represents a smaller proportion of the total recovery.
Volume considerations offer additional savings opportunities for businesses that place multiple accounts simultaneously. Agencies frequently provide volume discounts, recognizing that handling numerous accounts from a single client reduces administrative overhead compared to managing one-off placements from different companies.
Case complexity influences costs as well. Straightforward collections where debtor contact information remains current, and disputes are minimal, warrant lower fees. Accounts requiring extensive skip-tracing to locate debtors, legal action, or complex negotiation to resolve conflicts typically carry higher contingency rates reflecting the additional resources needed.
The contingency model remains the preferred choice among Irving businesses because it eliminates financial risk. If the agency recovers nothing, you pay nothing.
Collection success rates vary by agency expertise in your specific industry. Agencies with deep experience in your sector understand the factors that influence payment behavior and recovery strategies. When evaluating agencies, inquire about their track record within your industry.
Quality agencies maintain clear, proactive communication throughout the collection process. You should never need to chase your agency for updates. The best agencies provide regular status reports, maintain accessible account managers, and operate client portals providing 24/7 access to account information.
Debt collection is heavily regulated at both the federal and state levels. The Fair Debt Collection Practices Act establishes baseline consumer protection requirements, while Texas law adds additional regulations governing commercial collections. Professional agencies maintain compliance programs to ensure their collectors operate within legal boundaries.
Not every debt collection ends a business relationship. Many B2B payment disputes stem from temporary cash flow challenges, billing disagreements, or internal processing errors rather than deliberate refusal to pay.
Professional agencies recognize this reality and employ diplomatic communication strategies that motivate payment without permanently damaging commercial relationships. Agencies that balance persistence with professionalism deliver the dual outcome businesses need: recovered funds and preserved relationships.

At Southwest Recovery Services (SWRS), we bring the specialized expertise, advanced technology, and relationship-focused approach that converts challenges Irving businesses face into recovered revenue.
Our 20+ years of commercial collection experience provide a deep understanding of B2B payment patterns across the industries driving Irving’s economy. We’ve successfully recovered millions in outstanding receivables for clients in logistics, manufacturing, construction, professional services, and technology sectors. This concentrated experience translates directly into higher recovery rates and faster resolution times.
Operating exclusively on a contingency basis eliminates all financial risk from your collection decisions. No upfront fees, no monthly retainers, no hourly charges means every dollar we recover goes directly toward your bottom line after our contingency fee. Our rates fall within the standard 10%–25% range based on account characteristics, and we provide transparent pricing before you place any accounts.
The AI-guided tracking technology we’ve developed specifically for commercial collections ensures consistent, documented contact across every communication channel. Our system monitors phone conversations, email exchanges, text messages, and written correspondence, automatically flagging promises to pay and scheduling appropriate follow-up activities.
Our veteran collectors receive extensive training in relationship-preserving communication techniques. We understand that your clients may face temporary payment challenges that don’t reflect their overall creditworthiness or future business potential. Our collectors apply professional persistence without the aggressive tactics that permanently damage commercial relationships.
As a nationally recognized ethical collections agency with 12 offices across seven states, we provide both local market knowledge and nationwide reach. Our compliance-first approach strictly adheres to federal FDCPA requirements and Texas state regulations. We maintain comprehensive compliance training programs and regular audits, ensuring our operations protect your business from legal exposure.
For Irving businesses ready to convert aging receivables into working capital without sacrificing valuable customer relationships, Southwest Recovery Services delivers the technology, expertise, and ethical approach that produces results.
Commercial collection agencies specialize in B2B transactions and understand corporate payment processes involving multiple stakeholders, complex approval workflows, and business relationship considerations.
Commercial collectors employ sophisticated analysis techniques and professional communication strategies to preserve business relationships while achieving recovery. They typically handle larger dollar amounts and more complex payment arrangements compared to consumer collections.
Collection timelines vary significantly based on account age and debtor responsiveness. For accounts 90 days past due, professional agencies often make initial contact within 48 hours of placement and deliver first results within 30–45 days.
Older accounts typically require longer timelines and more persistent effort, potentially extending 60–90 days or more for resolution. Accounts requiring legal action can extend 6–18 months, depending on court schedules and case complexity.
Yes, reputable Irving-based agencies maintain multi-state collection capabilities and partner with local attorneys when necessary.
Experienced agencies understand varying state laws regarding statute of limitations, garnishment procedures, and collection practices, ensuring compliance across all jurisdictions.
Comprehensive documentation significantly increases collection success rates.
Provide copies of all original invoices showing charges, dates, and terms; contracts or purchase orders establishing the business relationship; proof of delivery receipts or service completion documentation; records of all prior payment attempts and debtor communications; and any correspondence where the debtor acknowledges the debt obligation.
Additional helpful documentation includes signed credit applications, personal guarantees from business owners, and email exchanges discussing payment arrangements.
Southwest Recovery Services brings unmatched value to Irving businesses through our combination of proven expertise, risk-free pricing, and technology-driven operations. With over 20 years concentrated exclusively on commercial collections, we understand the B2B payment patterns that distinguish business debt from consumer accounts.
Our contingency-only model eliminates all upfront financial risk, ensuring you pay only when we successfully recover your funds. Our veteran collectors employ relationship-preserving communication strategies that recover funds without permanently damaging valuable business relationships.
*Note: Recovery rates mentioned are for general reference only and not guaranteed. Actual results vary by account and industry. Contact Southwest Recovery Services for a customized quote.
We make it fast and easy to refer past due and delinquent accounts to our professional recovery agents. You decide the range on what you will accept on each case, and you ONLY pay a percentage of what we actually collect to resolve the case. Ready to get started, or want to learn more? Fill out this form and a dedicate account manager will call you to get started.