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Providing Creative Solutions to Common Problems
Providing Creative Solutions to Common Problems
Managing cash flow in the trucking and logistics industry presents unique challenges that most businesses never encounter. Freight invoices often involve multiple parties, including brokers, shippers, consignees, and carriers, creating complex payment trails. Payment cycles in trucking commonly stretch 60 to 90 days or longer, putting constant pressure on working capital and operational stability.
Generic collection agencies that primarily handle consumer debt or general commercial accounts lack the industry knowledge necessary to be effective in handling challenges related to trucking. They don’t understand rate confirmations, bills of lading, broker bonds, or the regulatory environment governing freight transactions.
Specialized trucking collection agencies understand industry-specific billing practices and documentation requirements. They know how to work with freight brokers, third-party logistics providers, and direct shippers. They’re familiar with the Motor Carrier Act, broker bond requirements, and legal remedies specific to transportation debt.
Most importantly, they recognize that today’s difficult customer might be tomorrow’s profitable account, so they employ diplomatic approaches that preserve future business opportunities.
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Southwest Recovery Services: Get Your Money Back 20+ Years Experience | Texas-Based | Contingency Only – You Pay When We Collect
Built for Commercial Collections:
The Southwest Recovery Difference: ✓ Contingency only – no upfront costs ✓ Veteran collectors with respectful omnichannel outreach ✓ Priority sectors: trucking, logistics, contractors, oil & gas ✓ Clear reporting on account status and outcomes Trust & Results You Need: Nationally recognized ethical collections agency with 12 offices across six states. Compliance-first approach with no threats or guarantees. |
4 Best Collection Agencies for Trucking Companies in 2025
At Southwest Recovery Services, we have spent over two decades building specialized expertise in trucking and transportation collections. Operating under a strict contingency-only model, we ensure trucking companies pay nothing unless money is successfully recovered from past-due accounts.
Our platform provides real-time tracking across all communication channels, including phone, email, text, and mail. Every promise to pay gets logged and monitored, and our founder is also involved daily to ensure that processes are as efficient as possible. This combination of human expertise and AI-guided tracking creates accountability that generic agencies cannot match.
With 12 offices across six states, we maintain a nationwide reach while providing personalized attention. Our veteran collectors use multi-channel outreach strategies tailored for commercial B2B relationships, applying diplomatic pressure that recovers money without burning bridges.
Baxter Bailey & Associates specializes in scenarios that other collectors may avoid, including recovering debts from out-of-business companies and handling third-party and double-brokered freight disputes. Their investigation team includes corporate investigators who thoroughly research each account before collection efforts begin.
Baxter Bailey maintains a database of freight industry debtors and provides free broker credit checks to help trucking companies avoid problem accounts. Their collectors make use of their relationships throughout the freight industry and apply specialized knowledge of transportation law to maximize recovery.
AFS Freight Collections focuses exclusively on recovering past-due accounts receivable in the transportation industry, primarily trucking, air freight, and maritime shipping. Their specialization in cross-border collections provides unique value for trucking companies with international freight operations.
The agency emphasizes professional relationships, understanding that aggressive collection tactics damage the customer relationships that trucking companies depend on for future business. Client testimonials consistently highlight AFS’s ability to achieve results while maintaining professional courtesy.
AFS provides a dedicated customer portal for account management and status updates. Operating on a contingency-fee basis, AFS aligns its success directly with client recovery results.
Fair Capital operates as a highly-rated debt collection agency with specialized expertise in trucking and logistics companies. They’ve invested significantly in technology infrastructure and personnel to deliver maximum results.
The agency employs certified debt collectors trained in the latest collection techniques while ensuring full compliance with federal and state laws. Fair Capital uses advanced skip-tracing technology and databases to locate and contact debtors across all communication channels.
Before selecting a collection agency, you need to evaluate potential partners against specific criteria. The best trucking collection agencies share these essential characteristics.
Agencies working exclusively with trucking and logistics companies understand the freight business in ways that generalists never will. They know seasonal payment patterns, common dispute scenarios, and effective negotiation approaches for transportation accounts.
When you pay only upon successful collection, the agency has every reason to maximize recovery efforts. Most reputable commercial collection agencies charge contingency fees between 10–25% of recovered amounts, with rates varying based on account age, balance size, and collection complexity.
Transparent reporting provides visibility into collection progress. Real-time client portals allow you to monitor account status, view collection activity, and track payments without constant phone calls. Advanced platforms using AI and automated workflows improve efficiency and accelerate recovery timelines.
Professional agencies understand that aggressive tactics damage your brand and eliminate future business opportunities. They employ respectful communication strategies that apply appropriate pressure while maintaining professional courtesy.
For trucking companies seeking proven results with relationship-focused collection strategies, Southwest Recovery Services delivers specialized expertise and contingency-only pricing.
Our approach is built to align perfectly with the unique needs of the commercial transportation industry. Over 20 years of dedicated B2B collection experience has taught us exactly what works in recovering freight debt while preserving valuable customer relationships.
We understand the unique issues facing trucking companies in the $10M–$100M revenue range, and this guides our experienced collectors in applying appropriate urgency while maintaining the professional courtesy that keeps future business opportunities alive.
Our AI-powered platform tracks every communication, logs every promise to pay, and ensures consistent follow-up across phone calls, emails, texts, and traditional mail. Daily founder involvement provides accountability that larger impersonal agencies cannot match.
Most importantly, our contingency-only model eliminates your financial risk. You pay nothing up front, no monthly retainers, and no fees whatsoever unless we successfully recover your money.
With 12 offices spanning six states, we combine national reach with personalized service. We specialize in industries where maintaining strong relationships is essential, including trucking and logistics, oil and gas field services, commercial construction, and property management.
A specialized trucking collection agency understands freight billing complexities, broker relationships, bills of lading, rate confirmations, and industry payment cycles.
They know how to settle disputes involving multiple parties (brokers, shippers, carriers, consignees) and understand transportation-specific regulations including broker bonds and Motor Carrier Act provisions.
This industry knowledge allows them to develop more effective collection strategies and communicate more credibly with transportation debtors compared to generic agencies.
Most B2B collection experts recommend engaging professional agencies when freight invoices reach 60–90 days past due and your internal collection efforts have produced no concrete payment commitments.
Reputable commercial collection agencies for trucking companies operate on contingency-based pricing, typically charging between 10–25% of successfully recovered amounts.
Actual rates vary based on account age, invoice balance size, collection complexity, and whether legal action becomes necessary.
Not when you partner with a professional B2B agency that prioritizes relationship preservation such as Southwest Recovery Services.
Specialized trucking agencies understand that today’s difficult customer might be tomorrow’s profitable freight partner. They serve as a neutral buffer, allowing you to maintain a positive business relationship while the agency handles collection conversations.
*Note: Recovery rates mentioned are for general reference only and not guaranteed. Actual results vary by account and industry. Contact Southwest Recovery Services for a customized quote.
We make it fast and easy to refer past due and delinquent accounts to our professional recovery agents. You decide the range on what you will accept on each case, and you ONLY pay a percentage of what we actually collect to resolve the case. Ready to get started, or want to learn more? Fill out this form and a dedicate account manager will call you to get started.
