Property Management Debt Recovery: Rent Collection Services Announced

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Southwest Recovery Services (SWRS) plans to expand its rent collection services throughout 2026, building on 20 years of experience serving property management companies across six states. The expansion addresses a persistent challenge facing property managers: unpaid rent and broken leases that reduce revenue and strain operational resources. With offices in Texas, Oklahoma, Missouri, Ohio, Florida, and Georgia, the agency provides debt recovery for both residential and commercial sectors.

More details can be found at https://www.swrecovery.com/industries/property-management-collections/

Property managers face financial burdens when tenants default on lease obligations, with unpaid balances frequently reaching thousands of dollars per account. According to a 2025 CFPB report, the median outstanding rental balance for delinquent tenants has surged to $3,200, a 60% increase from previous years that underscores the escalating financial impact per account. Residential defaults often involve tenants who leave no forwarding address, leaving vacant units that generate maintenance costs without producing income.

Commercial defaults present different complexities, including multi-year leases, personal guarantees, business relocations, bankruptcies, and mergers that require specialized evaluation to determine if recovery remains viable, explains the team at SWRS. Property managers often lack the internal infrastructure to locate former tenants or assess legal options while maintaining daily operations.

For residential accounts, Southwest Recovery Services skip-traces tenants who relocated without notice and reports unpaid obligations to consumer credit bureaus. When unpaid rent appears on a credit report, it serves as a notification to other property management companies during background checks. Tenants are often required to resolve previous obligations before securing new housing. This reporting also affects eligibility for vehicle loans and credit cards, creating incentives for account resolution. Future property managers can identify high-risk tenants during screening, reducing industry-wide delinquency.

Commercial collections utilize different tactics: pursuit of personal guarantees, identification of relocated businesses that remain operational, credit reporting, and litigation cost-benefit analysis.

Commercial property management accounts require analysis of factors unique to business entities, such as whether personal guarantees allow pursuit beyond a defunct company. Staff evaluates if merged or acquired companies inherit responsibility for remaining lease terms and whether tenants who relocated while operational can be compelled to honor contracts. Recovery specialists evaluate each commercial account to determine the most effective strategy, pursuing personal guarantors when businesses close and assessing whether potential recovery justifies the cost of litigation. This evaluation prevents managers from abandoning recoverable debt.

The 2026 expansion increases capacity for property managers nationwide to outsource time-intensive collection tasks.

Additional information is available at https://www.swrecovery.com/

Company: Southwest Recovery Services City: Addison Address: 16200 Addison Road Suite 260 Website: https://www.swrecovery.com/