Collection Agency Expands Unpaid Rent Recovery Services For Property Managers

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Southwest Recovery Services (SWRS) announced the expansion of its collection services for solo property managers and small to medium-sized property management companies facing barriers in pursuing debt collection. The agency seeks to address several pain points that prevent property managers from recovering unpaid rent, even as HUD estimates for national median rents expect a nearly 5% increase year-over-year.

More details can be found at https://www.swrecovery.com/industries/property-management-collections/

Property managers often struggle with recovery efforts that yield limited results, although US data presents a complex picture, explains the SWRS team. According to the Consumer Financial Protection Bureau (CFPB), the fraction of renters incurring a late fee peaked at 23% in early 2023 but has since declined to approximately 14%. While fewer people are behind, the median outstanding balance for those who are delinquent has surged. In 2021, the median balance was $2,000; by 2025, it had climbed to $3,200.

SWRS’s offerings for property managers include recovering balances from residential evictions, lease violations, and property damage claims. The agency employs a dual-benefit approach: direct recovery efforts combined with credit bureau reporting for unpaid leases and evictions. Credit bureau documentation incentivizes tenant payment by affecting credit profiles, and it provides future landlords with screening information when tenants apply for new housing.

The SWRS collection strategy operates in lockstep with CFPB observations that 42% of renters who incur a late fee will likely incur another one in the month following. The agency’s contingency-based model mitigates financial risk, making it attractive for small to medium-sized property management companies dealing with vacant units and lost rental income.

With over 20 years of experience serving residential property management companies, Southwest Recovery Services maintains specialized expertise in debt collection compliance with federal laws, particularly the Fair Debt Collection Practices Act. The company is a member of NARPM and other industry associations, reassuring property managers that expanded services maintain the same high standards and legal adherence that have defined its operations.

Southwest Recovery Services operates as a national collection agency with offices located in Texas, Oklahoma, Missouri, Ohio, Florida, Georgia, and Colorado. This geographic presence brings a strong understanding of regional and national nuances to its collection strategies.

“We create customized solutions for your rental collections, whether you own residential or commercial properties,” said an SWRS spokesperson. “We handle all aspects of debt collection, including correspondence, regulations, and recovery.”

For more information, visit https://www.swrecovery.com/

Company: Southwest Recovery Services City: Addison Address: 16200 Addison Road Suite 260 Website: https://www.swrecovery.com/