Accounts Receivable, also known as AR, is considered to be one of the most critical aspects of the business when it comes to purchasing and development of revenue streams. Over the years, new and more effective AR processes and software systems have been developed and implemented to ensure that debts are recovered and payments are processed without disruption. At Southwest Recovery Services in Dallas, TX our team of experienced collection specialists has spent years working with clients throughout the region on a variety of challenging projects focused primarily on settling accounts.

The ability of a business to control expenses and maintain positive revenue streams can be an important factor in determining interest by investors. As technology continues to advance, more and more enterprises are turning to cloud-based solutions to reduce costs through the implementation of the right automation and expertise. The demand for high-quality solutions and services continues to rise, and through their extensive analysis of the industry throughout 2019, CFO Tech Outlook has named Southwest Recovery Services as one of the top 10 companies for enterprises to trust with their needs.

The Power of AI-Enabled Debt Collection

As anyone attempting to manage revenue streams for an organization knows, failing to collect debts in an efficient, timely manner can harm more than just profit margins. Over time, unpaid debts can slow down economic growth, or even prevent continued operability of an organization. To help clients confront the challenge of recovering lost revenue in a professional, ethical manner, Southwest Recovery Services has been recognized for harnessing the power of artificial intelligence and machine learning to support agents with years of experience.

During the onboarding process for a new client, a database powered by AI can determine various key points of information to streamline the collection and recovery process. From apartment homes to credit companies and small businesses, Southwest Recovery Services can develop a fully customized collection plan that is tailored to suit the needs of each client. Through the power of technology, the recovery efforts of each agent on the team can now be more efficient, and effective than ever before.

In addition to developing a uniquely tailored plan for agents to follow, Southwest’s continually expanding system of machine learning has become robust enough to recommended effective follow-up actions. By making decisions based on the activity of an account, the efforts of an agent, and other key data points, automated contact efforts such as text messages, emails, or even initial phone calls can now be handled instantly, freeing up agents for the more challenging process of speaking to account holders directly.

A Commitment to Representation

Another important reason why Southwest Recovery Services stood out from the competition, according to CFO Tech Outlook, is the focus of each agent places on the ethical representation of clients. While some collection companies might adopt a harsh, heavy-handed approach when dealing with bad debt accounts, these behaviors also harm the reputation of the company the debt originated from. At Southwest Recovery Services, every effort is taken to follow all laws and regulations related to collection efforts, while also keeping in mind that the actions of an agent will directly reflect on the image of the client.

A Focus on Growth

With over 30 years of experience in the industry, Southwest Recovery Services is continuing to expand at an incredible pace. From Fortune 500 clients to newly developed software systems and continuing growth throughout the industry, Southwest is committed to continually amplifying itself under the leadership of CEO Steven Dietz. “We take great pride in knowing that all those years of hard work of our team shine through…” said Dietz while commenting about the recent success of one of the company’s high-profile client projects.

Learn More About How Southwest Recovery Services in Dallas, Texas can Help

If you’re looking for a more effective way to recover lost revenue on bad debt accounts, then the last thing you want to try is tackling the challenge alone. With years of industry experience and access to the most effective tools and support systems available, Southwest Recovery Services is always ready to help new clients address financial concerns related to unpaid revenue streams so you can stay focused on what matters most: the day to day operations of your organization. Be sure to contact our offices today to learn more, or to schedule a consultation for your business.