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Tollway Authority Collections

Trying to collect unpaid revenue as a tollway authority can be a regular frustration. As more people drive than ever before, the challenge of collecting from every vehicle with an unpaid balance continues to grow. The more time and resources that are spent following up on overdue accounts, the lower the total revenue recovered will ultimately become. The reality is that the more time and effort an organization has to make to pay off debt, the less value it has.

Instead of devoting additional resources and energy within your organization to follow up on past due accounts for drivers, it’s best to work with our team of organized and experienced debt collection professionals at Southwest Recovery Services in Dallas, Texas. Every member of our team knows the best methods and techniques for dealing with drivers in a friendly, confident and professional manner as a means of convincing people to close accounts that still need to be settled. As a team that strives to offer the best service to our customers, we are committed to ensuring that the communication and interactions we engage in on your behalf will always be focused on the highest standards of courtesy and professionalism that you could expect from your own employees.

Highest-Quality Representation

When trying to settle a balance for one of our clients, our team will always interact with account holders in the most professional manner. By maintaining a polite, calm, but firm mindset, our highly qualified employees can make a collection effort that does not produce negative and critical responses that can damage your company’s overall image or brand. Following up on an overdue balance as a tollway authority can be difficult because account holders can quickly become hostile and unresponsive. By avoiding possible keywords and trying to reduce stress during interactions, our agents can promote a healthier and more positive atmosphere of communication, which is more likely to result in payments being made.

Take Advantage of Our Industry Knowledge

Persuading a delinquent driver to make payments can be difficult, time-consuming, and even frustrating. Even if you have recruited someone within your organization to manage your unpaid tollway accounts, that doesn’t mean they will get the best results without having industry skills, effective support, and the right knowledge. As an organization that has worked with our clients in various industries for years to help them recover overdue accounts, we have perfected the best techniques and methods to ensure that the time we invest in debt collection efforts will yield positive results.

Don’t Spend More Resources Than Needed

The most frustrating aspect of dealing with late payment is understanding that the more time you spend pursuing an account, the less value it has. Because of the time, energy, and labor needed to pursue a delinquent account, achieving a payment agreement may not always be as profitable as expected if the process takes too long. In such situations, the best way to maximize your return is to contact a team of experienced debt recovery agents who are will always know how to use your time as efficiently as possible.

At Southwest Recovery Services, we recover debt for municipal services, tollway authorities, and many other industries. Just call one of our six locations in Texas, Oklahoma, and Missouri, and we’ll get started getting you the money you’re owed!

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    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

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    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

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    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

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