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Retailers mostly sell good and receive payments at the point of sale. However, sometimes there could be a reason for a customer to be extended payment terms or in-store credit. This typically happens with large purchases, such as appliances, furniture, auto equipment, just to name a few. When you extend a payment plan or in-store credit to a customers, there is always a risk that the customer will take the product and never pay the bill. When this happens, you need an expert collection agency to negotiate with your customer and get the payment you deserve. When you need that help, look no further than Southwest Recovery Services. We are a Dallas-based collection agency and accounts receivable management firm that has national and global reach.

Why Our Collection Method Works

Based on a percentage of recovered funds, this program is the most economical solution for debt recovery. With no upfront fees and customized programs, your recovery and financial growth is greatly increased. Once an account is placed in our system, a Recovery Agent assumes the responsibility of contacting the customer to secure payment. Using the latest technology and innovative techniques, we have set a new standard for recovery. Our programs include a variety of tools that are designed to locate, contact, report and secure payment on all accounts placed.

Average fees range from 25% to 50% and are usually based on four factors:

  1. Age of accounts
  2. Type of accounts
  3. Quantity of accounts placed
  4. Average dollar amount of accounts placed

Advantages of our Retail Contingency Collection Program:

Cost effective solutions and guaranteed results, we don’t get paid unless you do!

No upfront fees or additional costs to get started, no strings attached, no kidding.

Location of customer phone numbers and addresses  are included at no cost to you. We go a step further than our competition by performing an asset and liability investigation before the first call for contact is made.

No minimum on dollar amount or quantity of accounts placed with our agency. With Southwest Recovery Services,  all accounts receive an appropriate number of timed letters including one from our network attorney if there is no response to our contact efforts or if the account is not resolved. Accounts can be reported to the consumer credit reporting agencies.  Our collection techniques are customized based on your unique requirements and needs. A variety of collections reports are available to you online 24/7 to help you track our progress. Placements are securely accepted in any format and quantity on our website or via email. We also accept hard copy paper placements if necessary. We will customize a placement format to fit your business profile.  One of our  professional recovery analysts  will assist you in establishing a successful collections program.

What Makes Us So Much Better Than Doing It Yourself?

A time tested professional approach, using a model of persistent and flexible collections programs will be used to recover your debts. Recovery rates that are the envy of the industry, many of our clients see a recovery rate as high as 100%.  Call us to learn how you can start recovering more money and increasing your bottom line.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us:

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