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Southwest Recovery Services provides city and county government assistance nationwide. Governmental entities are experiencing an ever-increasing caseload, resulting in greater demand for more effective collection techniques. Southwest Recovery Services has innovative programs that will have a major impact on your collection results.

Our professional staff of Recovery Agents will locate and contact delinquent residents in a diligent but courteous manner, addressing each claim or case assertively and successfully.

Southwest Recovery Services provides turnkey solutions that provide:

  • Specialized collections software & sophisticated hardware components
  • Highly trained call center and operations staff – Bilingual, as necessary
  • Well documented accounting procedures and internal controls
  • Complete letter mailing, payment processing and fulfillment capabilities
  • A dedicated Client Account Manager for inquiries, questions and feedback

Southwest Recovery Services offers flexible and innovative solutions:

  • Electronic transmission of accounts supporting many file formats
  • Informative, customized management reports
  • Multiple methods of skip tracing on residents not able to be contacted
  • Customizable letters and correspondence, including address management services
  • Sophisticated inbound and outbound call center services, with call recording
  • Credit bureau reporting
  • Telephone and internet options for check, credit and debit card payments

Southwest Recovery Services Results

  • Increased Revenues –  collect and resolve accounts that would otherwise go uncollected or may only be resolved through more expensive means such as arrest or legal action. Southwest Recovery Services treats  each and every account evenly and consistently regardless of the location of the defendant or resident.
  • Greater Voluntary Compliance – Resolving the backlog of accounts will help clear your case load and bring about an increase in future voluntary compliance.
  • Decreased Liability – Southwest Recovery Services indemnifies all their partners against our actions and maintains substantial liability insurance coverage and bonding.
  • Expanded Staff – Utilize Southwest Recovery Services resources and staffing without using your limited resources. It’s like having additional staff working right along with you!
  • Premiere Technology – You can benefit from advanced technology by leveraging Southwest Recovery Services’ state of the art solutions. Southwest Recovery Services has the capabilities in place to offer reliable software and hardware resources along with the skilled personnel to meet your collections goals.
  • Justice Served – Defendants or customers are able to satisfy their obligations voluntarily, with dignity and without embarrassment.

Why Choose Southwest Recovery Services?

We offer one of the most competitive contingency rates in the industry. 

Long-Term Value
Our promise to our partners is that  we will always act in a professional and courteous manner. The essential relationship with your customer is maintained.

Each claim is taken on an individual basis. We take care of each of our partners  and have the highest standards of customer relations and quality assurance.

We draw upon decades of industry experience to negotiate payments and resolve accounts. 

If you don’t get paid, we don’t get paid. How can you lose? 

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us:

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