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Gym Membership Collections

What is the hardest part of owning a gym or fitness center? The facilities and equipment can be a large expense to maintain, but most owners consider unpaid membership fees to be their biggest obstacle to success. You need this vital revenue to stay in business, but you don’t want to strong-arm your members or harass them. Such tactics could earn your gym a bad reputation on review sites and social media platforms, scaring away potential new customers.

Southwest Recovery Services specializes in debt recovery without the high-pressure methods of the past. We’ve found a better, more successful way to get you the money you’re owed: through positive member interactions, flexible negotiations and payment plans, and convenient online payment options. We preserve your member relationships and your company’s good name. 

Unpaid Gym Membership Dues are Expensive

When a member of your fitness center fails to pay their membership fee, they are actually costing you more than the monetary value of that fee. You’re forced to dedicate time and resources in an effort to recover the money, sometimes for a prolonged period of time. If you don’t have the right debt collection team on your side, you risk losing the member entirely. Add on court costs and collection agency fees, and the cost of unpaid memberships can really add up, depriving you of the money you need to staff and maintain your facility.   

Southwest Recovery is a contingency based collection agency. It costs nothing to get started with us. In fact, we only take a percentage of the money we actually recover for you. If you don’t get paid, we don’t get paid. It’s as simple as that.

The Southwest Recovery Advantage

Southwest Recovery Services has been in business since 2004, and our management team has a combined 70 years of experience in debt recovery. Our recovery agents are highly trained and skilled in the most ethical, effective collection strategies. When you hire us, you get the benefit of our experience as well as our technology, including an online portal where you can track your cases and upload new ones at any time.

We work with integrity and transparency, so you’ll always be updated throughout the entire debt recovery process. As soon as you sign up with us, we will assign a professional recovery agent to your case. They will get to work right away locating and contacting your former member and persuading them to pay the money they owe you. 

Here are just a few examples of how we go above and beyond to offer outstanding customer service:

  • Assigning a dedicated point of contact for you
  • Utilizing state-of-the-art skip tracing tools to locate your former member
  • No minimum monetary debt requirements

We are a full-service debt collection agency that can help you collect a few hundred dollars up to over a million. We can also assist you in streamlining and organizing your accounts receivable department for greater efficiency. Whatever you need, we’ve got you covered!

Southwest Recovery Recovers Your Outstanding Debts

If you own a gym or fitness center and need help collecting unpaid membership fees, we’d love to talk to you today. Call us soon so we can show you the difference a great collection agency can make in recovering the debts you’re owed.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

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