If you own a furniture company, you are used to the mass amounts of customers that are remodeling their homes or have become new homeowners and are in need of couches, dining tables, chairs, etc. you provide homeowners and business owners essentials for their space. And furniture isn’t inexpensive. Therefore, your customers are leaving your stores with hefty bills and you are trusting them to pay them back in small monthly payments or the entire payment in a few months. But what if they don’t follow through on their end? Your furniture store can suffer greatly if you don’t have consistent income flowing in. Let’s not let this happen. Team up with Southwest Recovery Services. We are a debt collection agency that is made up of agents who are professionally trained to collect unpaid bills in a timely manner.
Debt Collection Challenges Furniture Companies Face
Running a furniture store is no easy task. There are many departments that need attention, such as marketing, operations, sales team, etc. In order to sell furniture, your store requires floor presence at all times. You may not have the time or resources to have your team working on collecting unpaid bills. Not to mention, money is a sensitive topic and needs to be approached in an appropriate manner. Debt collection requires training, since there are many rules and regulations that need to be followed.
You have other options to collect the debt. You can either hire a staff that is already trained and that will solely focus on collecting unpaid bills for your furniture store. However, you will also need to invest in additional infrastructure to house them and equipment to aid them in their collections. Your most convenient and cost-effective solution is to outsource to a debt collection agency.
How Southwest Recovery Services Can Help
Our team of agents has many years of experience in the collection practices. We have worked with all types of customers in all types of scenarios. We professionally train our agents on how to approach the sensitive topic of money. Our follows state and national rules and regulations such as these:
- Health Insurance Portability and Accountability Act
- Fair Credit Reporting Act
- Bankruptcy Laws
- Fair Debt Collection Practices Act Certification Class
- American Collectors Association Rules and Regulations
We also operate on a contingency basis. That means that we don’t get paid until you do. This motivates our agents to use every available strategy to recover the money that is rightfully yours. We utilize strategies such as:
- Oral and Written Communication
- Customer Service Quality Standards
- Effective Negotiation
- Skip Tracing Techniques
- Credit Reporting
- Legal Action
We will treat your customers like if they were our own. We understand how important your reputation is for your brand image and marketing, which is why we will treat your customers with professionalism and respect. Our agents do their best to come to an agreement with your customers for a timely debt collection.
Team Up with Southwest Recovery Services Today
Hand over your debt recovery tasks to Southwest Recovery Services. We will get started as soon as you call. Let’s keep your furniture store running smoothly with a consistent flow of income. Get in touch with us today to learn more about the ways that we can help your business.