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Funeral Home Collections

A funeral home handles the funeral services of those who have died. It provides burial, cremation, and memorial services. Your business has a lot on its plate, especially since you play a big role in giving the mourning families closure. The last thing you want to be doing is chasing down your clients to pay back the debt or to pay their bills on time. This would create a strange dynamic between you and the mourners. But, you need a regular cash flow in order to provide these same services to other families that are going through this tough time. That’s what Southwest Recovery Services is here for. We provide timely debt collections without damaging your reputation. As soon as you call, we will get started on the collection process.

Challenges of Funeral Home Debt Collection

Death and money are sensitive subjects, and a funeral home has to deal with both of them all the time. In fact, no proper funeral can be conducted without some big expenses. It may seem insensitive to speak about money when a family is mourning the loss of a loved one, but like any other business, it needs income to operate. Therefore, one of the challenges of collecting debt for a funeral home is that the two sensitive subjects may seem overwhelming. And if you don’t know how to properly approach these delicate subjects together, you may damage your reputation.

If you decide to collect debt yourself, you and your employees will need proper training. There are rules and regulations that need to be followed to conduct ethical collections. If you decide to hire additional staff to handle the debt collection, you will also need to invest in additional infrastructure and equipment to assist them in their recovery process. The most cost-effective solution is to outsource to a debt collection agency like Southwest Recovery Services.

Advantages of Working with Southwest Recovery Services

Our agency works on a contingency basis. This means that we don’t get paid until you do. There are no upfront or hidden fees when beginning services with us. And since we don’t get paid until we have collected some debt, our agents are motivated to try every available strategy. Some of these include:

  • Oral and Written Communication
  • Customer Service Quality Standards
  • Effective Negotiation
  • Skip Tracing Techniques
  • Credit Reporting
  • Legal Action

At Southwest Recovery Services, our agents are trained to act professionally and respectfully in every kind of scenario with any type of customer. You won’t have to worry about your customer relationship or reputation. We also train our expert agents in state and national regulations, such as:

  • Health Insurance Portability and Accountability Act 
  • Fair Credit Reporting Act
  • Bankruptcy Laws
  • Fair Debt Collection Practices Act Certification Class
  • American Collectors Association Rules and Regulations

Accounts Receivable Management

If you want to divert your time and resources to another department in your funeral home, you can leave your cash flow tracking up to us. Our accounts receivable management enhances your cash flow and financial predictability. With our services, we are able to help you stay in front of invoicing and receive payments consistently. 

Southwest Recovery Services

To learn more about our debt collection services, get in touch with Southwest Recovery Services today. We will be happy to assist you in maintaining a great reputation, while collecting payments on time.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us:

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