When a member of your fitness club stops paying their monthly dues, your initial instinct may be to try to collect the money yourself. You could think it’s a good idea to delegate collection calls to a receptionist or a back-office employee. But this is a big mistake. Your workforce is ill-equipped to make efficient collection efforts without the necessary training. Southwest Recovery Services is always available to assist you in recovering debts from your club members.
Protect Your Bottom Line
Failure to respond quickly on overdue payments costs you extra time and resources, lowering the value of the payments you collect and causing financial harm. Allowing bad debt to affect your cash flow is a terrible idea. To collect debts swiftly and effectively, contact Southwest Recovery Services. If we find any flaws in your billing system, we’ll work with you to fix them so you don’t get into additional debt in the future and we protect your bottom line.
Higher Success Rates
When a third-party recovery agency is involved, debtors are more likely to pay off their debts, and Southwest Recovery Services uses industry-tested ways to collect debts with higher success rates and better outcomes. We use cutting-edge technologies to quickly discover delinquent accounts. We’ll make regular follow-up calls once we’ve discovered a debtor to get in touch with your client as soon as possible. With your clients, we always take a firm but polite approach, which makes them less defensive and more inclined to reach an agreement.
Never Lose Valued Club Members
Fitness clubs rely on their customers’ loyalty, which is why many of them are hesitant to hire recovery agents. Unfortunately, your lack of experience could harm your image and reputation significantly. Attempting to collect debts on your own or with the assistance of your team may result in you losing more clients than if you hired a debt collection service. Southwest Recovery Services understands the value of your customer relationships, which is why our collection agents are taught to use nonjudgmental language and a firm yet courteous demeanor when making calls to collect debts.
Professional and Compliant Debt Collection Services
To protect debtors from harassment and scams, debt collecting is strictly controlled. Our recovery agents are trained to only utilize tactics that are compliant with these standards, and we always endeavor to represent your company in a courteous, professional manner in order to protect your reputation. We care about your reputation just as much as you do, which is why we work tirelessly to safeguard it while collecting your payments.
Southwest Recovery Services can Help
If you’re struggling to collect debts from your club members, hire Southwest Recovery to take care of it for you. Here are a few ways we can help your business:
- Frequent follow-up calls to make quick contact with your clients
- Protect your bottom line and remove disruptions from your cash flow
- Dispute resolution
- Polite, professional business representation
- Improve your billing system to prevent future debt
When you employ Southwest Recovery Services, you can protect your reputation and avoid cash flow problems. With our tried-and-true method to collections, you’ll be able to recover payment from your creditors without jeopardizing your reputation. Contact one of our expert recovery agents today by calling or visiting our website!