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Drug and Alcohol Treatment Center Collections

Drug and alcohol treatment and rehab centers provide a safe environment where patients can recover from their life-threatening addictions. In order to provide excellent treatment and care, it is crucial for treatment centers to receive payment from their patients. Unfortunately, many patients might not be able to pay their bills in a timely manner due to the circumstances of their addiction. When this happens, it can jeopardize the treatment center’s ability to pay for the staff, equipment, and other amenities it requires.

If your drug treatment center has unpaid invoices that are interfering with your bottom line, call Southwest Recovery Services today. Our highly-trained debt recovery specialists know how important it is to preserve your patient relationships and your center’s good reputation, so they approach every interaction with ethics and integrity. 

The High Cost of Addiction

The National Survey on Drug Use and Health (NSDUH) estimates that 19.7 million Americans ages 12 and older battled a substance use disorder in 2017. Additionally, 74% of those also abused or struggled with an alcohol addiction. Drug abuse and addiction cost Americans more than $740 billion annually in lost workplace productivity, healthcare expenses, and crime-related costs.

At Southwest Recovery Services, we are professionals with genuine empathy for those who cannot afford to pay their debts. Perhaps a patient is getting their life back in order and is just getting into a financial position where they can pay what they owe. Maybe they’ve been dodging your calls because they feel guilty about their unpaid debt. Whatever the case, our friendly recovery agents will work diligently to come up with a payment plan that works for the patient and for you.

What Sets Us Apart

First, we never resort to harassment, intimidation, or aggressive collection tactics. The last thing we want to do is scare off patients who still owe you money. This would interfere with our ability to collect and put your treatment center’s reputation at risk.

Instead, we use our combined 70 years of debt recovery experience to find a strategy that will work. Then we assign a professional debt recovery agent to your case. They will use these strategies regularly to stay engaged with the patient and ensure that payments are received. Every patient is handled with the utmost professionalism and sensitivity to reflect well on your company.

As our client, you can use our online portal to keep track of each account’s status, download reports, upload new accounts for collection, and stay updated at all times. Some of our other benefits include:

  • Free sign-up
  • Contingency collection; we don’t get paid unless we collect.
  • The latest skip tracing technology that helps locate and aid in contact with your patient.
  • No minimum dollar amount 

Southwest Recovery is “The Best Debt Recovery Option”

We strive every day to provide the most effective debt recovery solutions and preserve your business relationship with your debtors.  Southwest Recovery Services is here to collect debts for drug treatment and rehab centers so they can continue providing life-saving services to those struggling with addiction.  Let’s get started today!

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Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us:

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