In the United States, there are around 119.9 million TV households. A normal consumer spends about four hours daily watching TV. That’s a truckload of Americans! There is no doubt that cable TV providers are essential. Most people get their daily news from the TV. So not only do your services entertain consumers, but they also keep them informed. However, customers may sometimes fall short on their monthly payments. It’s easy to forget a payment when they are busy catching up on the latest show. Due to the high number of TV consumers, you have a lot of customers to keep track of. Trying to collect unpaid debt on top of everything can get overwhelming. But Southwest Recovery Services has your back. Our team of agents will collect your overdue invoices promptly.
Challenges of Cable TV Debt Collection
As a cable TV provider, you ensure that everyone’s TV is running properly and efficiently everyday. If anyone’s TV stops working, you are one of the first people they will contact. After all, you are a main entertainment provider. Your team is consistently getting new customers settled in with the packages, making sure your services are running smoothly, providing customer service 24/7, and fixing issues that arise on the spot. You may simply not have the time or resources to take care of collecting overdue bills.
Ethical debt collection can be a complicated process, and proper training is needed in order to ensure that all rules and regulations are followed. If you don’t have enough staff to train, you might consider hiring more staff that specializes in collecting debt. This may seem like an effective and affordable solution, but then you have to house these new staff members. They need the space and technology to perform this service efficiently. Instead of expanding your infrastructure, we recommend outsourcing to a debt collection agency.
Advantages of Outsourcing to a Debt Recovery Agency
Debt recovery agencies are made up professional debt collectors that have undergone many training sessions. They are taught how to properly collect unpaid bills in a timely manner. Agents know how to relate with your customers and compel them to pay. These agencies also offer various payment plans to facilitate the collection process. Southwest Recovery Services uses all available strategies to collect what is yours, such as:
- Oral and Written Communication
- Customer Service Quality Standards
- Effective Negotiation
- Skip Tracing Techniques
- Credit Reporting
- Legal Action
Studies have shown that people are more likely to comply with debt collectors than with the actual creditors. When a third party is involved, the seriousness of the situation is apparent to the customers.
Southwest Recovery Services
Team up with Southwest Recovery Services. Our expert team of agents has dealt with all kinds of customers in all types of scenarios. We know how to come to an agreement in order to ensure that your overdue bills are promptly resolved. With over 15 years of experience in the debt recovery industry, we are highly confident that we will collect your losses and keep your business running successfully. We don’t charge any upfront costs to begin service with us. Our prices are based on contingency, meaning we don’t get paid until you do. This motivates our agents to perform their best strategies in order to recover what is rightfully yours. If you would like to learn more about our services, give us a call today. We want to help your cable TV business succeed.