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In the United States, there are around 119.9 million TV households. A normal consumer spends about four hours daily watching TV. That’s a truckload of Americans! There is no doubt that cable TV providers are essential. Most people get their daily news from the TV. So not only do your services entertain consumers, but they also keep them informed. However, customers may sometimes fall short on their monthly payments. It’s easy to forget a payment when they are busy catching up on the latest show. Due to the high number of TV consumers, you have a lot of customers to keep track of. Trying to collect unpaid debt on top of everything can get overwhelming. But Southwest Recovery Services has your back. Our team of agents will collect your overdue invoices promptly. 

Challenges of Cable TV Debt Collection

As a cable TV provider, you ensure that everyone’s TV is running properly and efficiently everyday. If anyone’s TV stops working, you are one of the first people they will contact. After all, you are a main entertainment provider. Your team is consistently getting new customers settled in with the packages, making sure your services are running smoothly, providing customer service 24/7, and fixing issues that arise on the spot. You may simply not have the time or resources to take care of collecting overdue bills.

Ethical debt collection can be a complicated process, and proper training is needed in order to ensure that all rules and regulations are followed. If you don’t have enough staff to train, you might consider hiring more staff that specializes in collecting debt. This may seem like an effective and affordable solution, but then you have to house these new staff members. They need the space and technology to perform this service efficiently. Instead of expanding your infrastructure, we recommend outsourcing to a debt collection agency. 

Advantages of Outsourcing to a Debt Recovery Agency

Debt recovery agencies are made up professional debt collectors that have undergone many training sessions. They are taught how to properly collect unpaid bills in a timely manner. Agents know how to relate with your customers and compel them to pay. These agencies also offer various payment plans to facilitate the collection process. Southwest Recovery Services uses all available strategies to collect what is yours, such as: 

  • Oral and Written Communication
  • Customer Service Quality Standards
  • Effective Negotiation
  • Skip Tracing Techniques
  • Credit Reporting
  • Legal Action

Studies have shown that people are more likely to comply with debt collectors than with the actual creditors. When a third party is involved, the seriousness of the situation is apparent to the customers.

Southwest Recovery Services

Team up with Southwest Recovery Services. Our expert team of agents has dealt with all kinds of customers in all types of scenarios. We know how to come to an agreement in order to ensure that your overdue bills are promptly resolved. With over 15 years of experience in the debt recovery industry, we are highly confident that we will collect your losses and keep your business running successfully. We don’t charge any upfront costs to begin service with us. Our prices are based on contingency, meaning we don’t get paid until you do. This motivates our agents to perform their best strategies in order to recover what is rightfully yours. If you would like to learn more about our services, give us a call today. We want to help your cable TV business succeed.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

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