Remodeling a home is no easy task, especially if it’s more than just a floor or a bedroom. What about those houses that need the kitchen, bathrooms, multiple bedrooms, basement, and the floors remodeled? That could take a couple months! Not to mention, it’s quite expensive. Whether it’s for appearance or because the home actually needs repairs, your home remodeling service is always ready to serve. But what happens when clients don’t pay for your services? Your company can suffer greatly. It needs regular income to operate efficiently. Southwest Recovery Services has listed a couple tips that you can use to collect the unpaid bills effectively. And if you would like to outsource this tedious task of debt collection, we can do it for you!
A Home Remodeling Service Needs a Great Reputation
When someone entrusts you with their home, that means that they have confidence in your brand and your abilities. You don’t want to lose your client’s trust in your company. In fact, you want to nurture great client relationships from the moment you meet them, until the moment the project is complete and paid for. Not only then, but you want to leave a lasting impression on your clients, so they can tell their friends and families about your services. In order to receive great word of mouth marketing, you need to maintain a professional and respectful relationship, even when you are dealing with unpaid bills.
Money is a sensitive topic. You don’t want to approach debt collection inappropriately. That’s why it requires training, in order to perform proper and ethical debt collection. Invest time and resources in your training or your employees’ training, so you can follow all the state and national rules and regulations.
Communication is Key
Before you begin your home remodeling services, you need to ensure that you are clear about the pricing. You can do this in the form of a written contract. That way, there is physical evidence that you have related the costs and that your clients have agreed to pay them. Be clear about the bill due date on the contract too. Additionally, you can send a reminder when the bill is coming up. This can be in the form of an email, mail, or text message. If they have missed the due date, you can send them another reminder to pay it. There is no such thing as over communication. Just remember to be professional and respectful about it.
Hire a Professional Debt Collection Agency
The easiest way to collect your clients’ debt is to outsource to a debt collection agency like Southwest Recovery Services. Our agents have dealt with all kinds of clients and in all types of scenarios. Our team knows how to navigate these kinds of conversations and how to come to an agreement with clients for efficient debt collection. Your business’s location doesn’t matter. We service the entire country and are ready to help you as soon as you call!