Skip to content

Can Your Nonprofit Organization Work With a Debt Collection Agency?

Nonprofits and for-profit organizations differ in many ways. Despite these distinctions though, there is at least one thing in common between the two types of companies. This is that they both have to raise money to keep everything functioning. People often believe that selling goods or charging for services can endanger their non-profit status. That is not true. At Southwest Recovery Services in Dallas, TX, our team of experienced debt collection agents understands how important it can be to settle past due balances as quickly as possible.

Some non-profit organizations have courses that charge fees, or membership programs. Others might sell products or services. There are several non-profit organizations that only rely on grants and donations. All of these situations can cause non-profits to make money. Is it possible for a nonprofit to secure the services of a debt collection company? The short answer to the question is, yes. Hiring a debt collection agency is not something that will jeopardize the tax status of a nonprofit organization. However, nonprofits do have certain problems and concerns that will need to be addressed.

Can You Make Collection Attempts on a Donor That Has Not Paid?

There are two types of pledges that people will typically make on a non-profit basis. The most common type of promise is to donate a specified amount of money. Although it can be frustrating to have donors not keep this promise, this type of pledge is not legally binding in most situations. In this case, it is best to ask board members or other supporters who know the potential donors to add a little social pressure. As in almost all cases, attempting to talk about this problem via social media is a terrible idea. This can open you to legal consequences and damage your reputation.

 However, if something is given in return for the promise, the donor is legally obliged to uphold their side of the exchange. The concept of “something” can take many forms including a table at a gala, names in a program, naming rights to buildings or other types of goods. If someone accepts something similar but does not pay off their promised pledge amount, you should consult with a debt collection agency. Nonprofits must pay even more attention to their reputation than most for-profit groups. Therefore, it is a good idea to send late payments to the collection agency. As trained negotiators, we can resolve situations faster and easier than your own efforts.

What if Someone is Behind on Membership or Tuition Payments?

First, it is very important for you to fully understand your state’s tax laws in terms of charging fees for classes or services. Some countries require non-profit organizations to offer a variety of free or subsidized services to maintain their exemption status.

 Even though membership and tuition agreements are legally binding, it might be more difficult for your reputation to send someone who doesn’t pay their balance owed to collections. If you offer seasonal membership, supporters may feel that you are mistakenly handling some people for full payment and others not. If you choose to follow up on a student or member, a debt collection agency might be the best choice because we can protect your reputation during the process.

How Can You Deal with a Grantor?

Grants are usually delivered with signed agreements and conditions. These agreements are legally binding contracts and must be examined carefully. It is also important to review your grant agreement and see if there is any specific language regarding nonpayment. With some agreements, you may have to relinquish your rights to pursue collections if you receive the grant. If this is not the case and you have fulfilled the grant requirements and have not yet received the promised funds, you should consult a lawyer or collection agency.

Ask Southwest Recovery Services in Dallas, Texas for Support

If you’re confused about the capabilities and limitations of your organization in terms of debt collection actions, then the first thing you should do is reach out to a professional debt collection company like ours. With years of experience working with clients in multiple states across a variety of industries, we’re always ready to give you the advice and support you need to settle past due balances successfully. Don’t hesitate to contact us right away to learn more.

Have A Question?

Get In Touch

Southwest Recovery Services is a national collection agency with offices in Texas, Oklahoma, Missouri, Ohio, Florida and Georgia.

Payment Processing

  • Online Payment Terms and Conditions

    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

    Credit Card Transaction

    By submitting payment information through this Service you agree to the terms and conditions of this Agreement and any documents incorporated by reference. You further agree that this User Agreement forms a legally binding contract between you and Southwest Recovery Services Inc. and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by Southwest Recovery Services Inc.. By clicking on the "I Agree" button and by clicking on the “click here to pay by credit card” button, you are accepting these terms and the stated fees for using this service.

    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
    • Any information obtained will be used for that purpose.

    Question? Contact Us: info@swrecovery.com

Make A Payment