Water is the most important resource on this planet. It’s what keeps people and animals alive, it’s what we use to clean, to cook, and to function as a normal society. Needless to say, water service companies are essential. Your customers vary all over the spectrum. From million dollar companies to broke college students, everyone needs your service. But what happens when you don’t receive payments? Or what if your clients fall behind on their monthly payments? If this is something you are experiencing, you’re not alone. That’s what Southwest Recovery Services is here for. We will collect all of your clients’ unpaid bills, and we can even help you manage your accounts receivable. Therefore, we can keep your essential business open with a steady cash flow.
Debt Collection Challenges Water Service Companies Face
As a water service company, you are responsible for the safe and timely distribution of water and other related services, such as wastewater treatment. Everyone needs your service. Therefore, you have thousands of properties to manage and your hands are always full. Debt collection can be taxing, not to mention it takes up a bunch of time and resources.
There are a couple of options that you have in order to collect what is yours. Firstly, you or your employees could try to manage it, but you would need proper training. There are rules and regulations to follow to ensure that people’s rights are protected. Your second option is to hire additional staff that is already trained in this area to do it for you. However, this can turn out to be more expensive than you had planned for. You will need to invest in infrastructure and equipment to host and aid this staff in their practices. The most convenient and cost-effective option is to outsource to a debt collection agency, like Southwest Recovery Services.
Advantages of Outsourcing
Teaming up with Southwest Recovery Services comes with great benefits. Our agents follow the rules and regulations in ethical collections to maintain people’s rights. They are trained to treat all clients with respect and professionalism. Our team can handle any situation, in any type of industry. We strive to come to an agreement with your clients, so we can collect their unpaid bills in a timely manner. However, if they are difficult to work with, our agents will execute every strategy to collect, including:
- Oral and Written Communication
- Customer Service Quality Standards
- Effective Negotiation
- Skip Tracing Techniques
- Credit Reporting
- Legal Action
We also offer accounts receivable management. Our goal is to enhance your cash flow and your financial predictability. We will help you stay in front of invoicing and receive payments continually and consistently.
Southwest Recovery Services Is Here for You
If your water service business is dealing with customers that aren’t paying you on time or at all, get in touch with Southwest Recovery Services today. We work on a contingency basis, which means that we don’t get paid until you. This motivates our agents to execute every available strategy and work endlessly to get you the money that you earned. While you continue to provide people with an essential resource, we will keep your business running smoothly with timely collections.