All sorts of events take place each year and in people’s lives that deserve to get celebrated. You offer the venue to make the celebrations come true. Whether it’s for a wedding, a baptism, a business formal, or a birthday, you provide the perfect space for people to celebrate with their loved ones, without having to worry about their home’s belongings or the tight space. Planning events can be tedious and time consuming, and your clients may fall behind on their payments to you or disregard them all together. If that’s the case, you need a debt collections agency on your side. Southwest Recovery Services has you covered.
Challenges of Venue Debt Collection
Venues don’t just provide a clean and beautiful space to host events. You offer additional services such as setting up and taking down furniture that your clients rent out. You may even offer venue coordinators or vendors such as catering and bartending. In general, you have a lot on your plate, especially if you are renting out the venue to someone else that same day or the next. The last thing you need to worry about is collecting unpaid debt from your clients.
However, if you do decide to collect in house, you and your employees must receive proper training. There are rules and regulations to follow to execute ethical collections and money is a sensitive topic that needs to be navigated correctly. You could also decide to hire additional staff to take care of your collections, but then you would need to invest in additional infrastructure and equipment to aid them in their debt recovery. The most convenient and cost-effective solution would be to outsource to a debt collection agency like Southwest Recovery Services.
Benefits of Outsourcing to Us
Debt collection services are tedious. You don’t want to waste your time and resources doing this, when you can be setting up the venue for the next big event. Southwest Recovery Services can take care of it for you. Our agents are professionally trained and treat every client with respect. They know how to deal with all kinds of customers and how to approach the sensitive subject of money. We work hard to come to an agreement with the clients and recover as much of the debt as possible in a timely manner. We use every available strategy to collect, such as:
- Oral and Written Communication
- Customer Service Quality Standards
- Effective Negotiation
- Skip Tracing Techniques
- Credit Reporting
- Legal Action
Our expert agents also maintain your venue’s reputation and customer relationships. We understand the importance of your reputation for future events, which is why we treat your clients with professionalism and respect.
Southwest Recovery Services
Let’s keep your venue on top of debt collection and invoicing with Southwest Recovery Services. We are based in Texas, but service the entire nation. From utility companies to medical facilities, we help recover debt in all industries. If you would like to learn more about the different ways we can help your venue, get in touch with us today.