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Medical & Surgical Facility Collections Agency

Medical surgical facilities are an integral part of our healthcare system. In recent years, free-standing surgical centers have become a common place for people to have low risk procedures that don’t require an extensive hospital stay. These centers accommodate all types of medical procedures, from elective surgeries to medically necessary procedures that can vastly improve a patient’s well being. Just like any other business, medical surgical facilities have to collect payments from patients and insurance providers in order to maintain their profits and continue to be able to operate and serve the community. This can be a time consuming and complicated process for in-house office staff. That’s why Southwest Recovery Services offers accounts receivable management, revenue cycle management, and debt collection services for medical surgical facilities

Accounts Receivable and Revenue Cycle Management for Medical Surgical Facility Collections

One great way to avoid bills ever becoming past due to begin with is to outsource your revenue cycle management. Revenue cycle management refers to the systems that medical facilities use to bill insurance and patients for their services. Medical billing is much more complicated than typical business billing because there is more than one responsible party. There is also negotiation that takes place when the insurance company and the provider or the patient disagree about what should be covered and what shouldn’t. With all these moving parts, it’s important to establish an efficient and effective system for billing insurance and patients and getting paid. Southwest Recovery Services has the experience in medical billing and collection to help you manage your revenue cycle efficiently and effectively, which gets you paid faster.

Debt Collection for Medical Surgical Facility Collections

Even with a solid RCM process in place, there will always be instances where patients can’t pay their bill. When this happens, it’s helpful to have your collection process managed by the same team that is responsible for your primary billing. This helps to expedite the collection process, as there is no need to transfer any files or payment history before beginning the collection process. It also helps to establish consistency with the patient. They can be assured that they should make their payments to the same company they have been receiving their bills from, and they can expect to speak with the same representatives when making payment arrangements. 

Building Trust with Patients

When dealing with medical issues, it is especially important for patients to trust your billing and collections provider. Patients often find themselves in a vulnerable situation when having a medical crisis. That’s why our experienced and professional recovery agents are experts in approaching patients with empathy and respect. We work with patients to secure a full payment or work out a payment plan that works for both of you. Because you can count on us to treat your patients with the same kindness that you would display in your office, you never have to worry about patients abandoning your practice or calling to complain about how someone with your billing service treated them. You can expect a seamless consistency of care from your office through the billing and collection process.

Get Started Today With Southwest Recovery Services

Implementing an effective RCM and collections process for your medical surgical facility is the key to productivity and growth. When you place these processes in capable hands you can trust, you can get back to the work that allows you to take the best care of your patients and help more people. We would love to help you find a solution that will give you that freedom. Give us a call today to learn more about our services.

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    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

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    • This is an attempt to collect a debt.
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