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Fitness Club Membership Collections

Fitness clubs are an integral part of our society. They offer a huge selection of state-of-the-art exercise equipment and facilities with amazing amenities. Most clubs even staff highly qualified trainers who lead exercise classes and create detailed personalized workout plans for individuals. People go to fitness clubs as a respite from the monotony of sitting in an office all day and to get their daily endorphin boost. However, there are times when people get too busy and stop going to classes or the gym. Then, they may not think it’s a priority to pay their membership dues even if they’re under a contractual obligation. Other times, people just fall on hard times and don’t consider their membership a priority. However, when people sign a contract with your gym you need them to stay current on their bill. That money keeps your operation open and functioning. It allows you to pay your staff, buy and maintain equipment, and expand amenities for your clientele. 

Gym Memberships are Legally Binding

Gym Contracts are legal documents. If your company stipulates that a member must pay fees regardless of their level of use, they must pay it. When members refuse to follow through on a contractual agreement, the experienced recovery agents at Southwest Recovery can help you collect. We use a variety of tools and techniques including skip tracing techniques, credit reporting, and legal action to collect past due balances. 

Efficient Debt Collection

There are some steps you can take to recover an outstanding balance like sending past due notices or denying the member entrance to the gym. However, once you’ve exhausted these options to no avail, it may be worthwhile to hire a professional debt recovery agency like Southwest Recovery. We are experienced and know the best practices to recover debt. While we take care of tracking down the rogue member, and holding them accountable you can focus on the important job of running your gym. 

SWR has several techniques to encourage members to pay quickly and close out their debt. One of our most effective methods is credit reporting. We can report their outstanding debt to credit bureaus for free upon your request. This will affect their credit score until they pay off the debt, which will increase the likelihood of them paying. No one wants derogatory remarks on their credit report that will prevent them from making large purchases in the future. SWR account agents possess extensive knowledge of state, federal, and local debt collection laws and industry best practices. Our experienced team recovers debt fast, efficiently, and ethically. If our initial efforts aren’t successful, we won’t give up. We will use every tool in our arsenal, and may even pursue legal action to recover a bad debt for your company. 

Affordable Debt Recovery Services

We are confident that we’ll be able to recover outstanding debt for your company. That’s why we’ll never ask clients to pay fees upfront to refer an account to collections. We also establish an agreed-upon contingency rate before we begin work, and will only charge you after we get your money back. That way you are assured  you won’t be out even more money. 

Billing System Improvements

A lot of cash flow deficits can be attributed to inefficient billing. Southwest Recovery Services can help your gym with accounts receivable management services. Our experts can help you manage invoicing and ensure consistent timely payments. We work with businesses of all sizes, and even if you’re a start-up our services can be beneficial to you. We are a contingency agency, which means we may be able to charge as low as 5% of the receivable depending on the volume of work you send us. 

SWR Maintains Relationships With Your Valued Members

The recovery agents at SWR are dedicated to recovering outstanding debts ethically and without sacrificing the relationship you’ve built with members. We offer a variety of services to help you streamline your finance management needs before you ever need to send an account to collections. SWR offers traditional debt collection services, as well as accounts receivable management and consulting services. We have offices located in Houston, Austin, Dallas, San Antonio, Oklahoma City, and St. Louis so we can conveniently recover outstanding balances nationwide. 

Payment Processing

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    Welcome to the Southwest Recovery Services LLC payment processing site. Please read and agree to the following online payment terms and conditions, website Terms of Service, and Refund Policy prior to agreeing and completing your online payment.

    *** NOTICE ***

    This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector. If you have any questions or would like to talk to a live Collections Specialist, please call us at (866) 558-3328 during standard business hours: Monday thru Friday 8am-6pm CST. You can also mail your payment directly to Southwest Recovery Services LLC, 16200 Addison Road Suite 260, AddisonTX 75001.

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    IMPORTANT:  Please make sure that you have correctly inputted your account number and creditor’s name in the payment form. This information can be found on your bill. For assistance, please contact us at (866) 558-3328. 

    This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

    If you do not know your account number, please do not make a payment through this web site at this time. Instead, please Contact Us to obtain your account number before returning to make the payment. Without the account number we cannot credit your account with the payment you make on this site, which would result in a significant delay in processing of your payment.

    • This is a web site of a collection agency.
    • This is an attempt to collect a debt.
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