To run a business, you need to have good technical support. In order to stay competitive and on top of the market share, you need to take advantage of the technology that makes your tasks more efficient and increases productivity levels. So what do businesses do? They hire commercial IT support. If you provide this support, you are aware of the amount of time, expertise, and resources that go into maintaining efficient technical support. But what happens when the business owners don’t pay you for your IT support? Have you unsuccessfully tried to collect the debt yourselves?
Southwest Recovery Services can do the debt collection for you. Our agents are very experienced and know how to collect from any type of client. Just give us a call, and we’ll get started right away.
Commercial IT Debt Collection Challenges
Technical support is very different from debt collections. Your IT staff is trained with everything that has to do with technical problems, repairs, software installation, cyber attack prevention, and so on. However, collecting unpaid debt from clients is not in your realm of expertise. It’s very tedious work that requires many resources and time.
If you want to take care of the collections yourself, you will most likely need to hire additional staff to cover it all. They will need to be trained, so they can conduct ethical collections. There are rules and regulations to follow, such as:
- Fair Credit Reporting Act
- Bankruptcy Laws
- Fair Debt Collection Practices Act Certification Class
- American Collectors Association Rules and Regulations
However, you will also need to invest in additional infrastructure to host the staff, as well as equipment to aid them in their collections. This could end up costing your business more than what was anticipated. The most cost-effective solution is to outsource to a debt collection agency like Southwest Recovery Services.
Southwest Recovery Services Has You Covered
Our agency is based in Dallas, Texas, but we provide debt recovery nationwide. We have been in the industry for many years, and we have made millions of successful recoveries. If your commercial IT company needs help collecting unpaid bills from clients, we have you covered. Our agents use the latest technology and all the available resources to collect, such as:
- Oral and Written Communication
- Customer Service Quality Standards
- Effective Negotiation
- Skip Tracing Techniques
- Credit Reporting
- Legal Action
We also understand how important your IT company’s reputation is, which is why our agents treat every client with respect and professionalism.
Reporting bad debt to credit reporting agencies is an important step in building an effective collection approach that increases the likelihood of successfully collecting on an account.
Southwest Recovery Services will submit your allocated accounts to all nationwide consumer and commercial credit reporting agencies via our automated submission system at no cost to you.
Get In Touch with SWR Today!
If your commercial IT company needs support in debt collections, give Southwest Recovery Services a call. Our team will start the collection process as soon as you call!